Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
8.8/10
Great
Rooms
8.0
Location
9.0
Service
9.0
Dining
8.7
Guest reviews
8.8/10
based on 9 reviews
9.1
9.1/10 based on 190 reviews
John
United Kingdom,
October
2023
8.6/10
The hotel has a convenient and peaceful location, ideal for exploring Garachico. The rooms are clean, comfortable, and quiet, although the bathroom not being on the same floor as the bedroom might not suit everyone. The service is exceptional, with friendly and helpful staff. The dining experience is enjoyable, especially around the swimming pool.
Rooms
8.0
The rooms were clean and comfortable, offering everything needed for a pleasant stay.
Service
9.0
The staff were excellent, friendly, and went above and beyond to ensure a special stay.
Location
9.0
The hotel is perfectly situated for exploring the old town of Garachico, with a peaceful courtyard and pleasant pool area.
Dining
8.0
The dining experience, especially around the swimming pool, was enjoyable with plentiful and varied food options.
Facilities
9.0
The hotel facilities, including the rock swimming area, are beautifully maintained and add to the overall experience.
Allan
United Kingdom,
September
2023
8.6/10
The hotel is situated in a perfect location for exploring the old town of Garachico, with a peaceful atmosphere offering a sunny roof terrace and shady pool. The rooms, although spacious and immaculate, had some drawbacks like a shower over an old style whirlpool bath and a bathroom on a different level. The service was exceptional, with helpful and friendly staff who catered to restaurant guests only. The dining experience was delightful, offering a varied buffet and personalized egg dishes. The facilities were well-maintained and ideal for relaxation.
Rooms
8.0
The rooms were spacious and immaculate, although a bit dark with an old style whirlpool bath over the shower. The bathroom being on a different level was not very convenient.
Service
9.0
The service provided by the staff was exceptionally pleasant and helpful, focusing on serving restaurant guests only.
Location
9.0
The location is perfect for exploring the old town of Garachico, offering a quiet courtyard, shady pool, and sunny roof terrace. However, there were some cloudy afternoons due to the microclimate of the area.
Dining
9.0
The dining experience was outstanding with delicious and extensive offerings, including fresh juices, local items, and personalized egg dishes.
Facilities
8.0
The facilities were in good shape, featuring natural rocks and seawater elements, providing a relaxing environment.
Roland
United Kingdom,
July
2023
8.8/10
The hotel is located perfectly for exploring the old town of Garachico and then retreating to the peaceful environment with a quiet courtyard, shady pool, and sunny roof terrace. The rooms are comfortable, but having stairs in the layout can be inconvenient, especially at night. The service provided is exceptional, with staff going above and beyond to make the stay special. The dining experience offers a delicious and extensive breakfast with fresh options. However, the limited external windows facing the interior courtyard may not suit everyone's preference.
Rooms
8.0
The rooms are comfortable despite having stairs in the layout, which can be challenging, especially at night.
Service
9.0
The staff provided exceptional service, going above and beyond to make our stay special.
Location
9.0
The hotel's location is ideal for exploring Garachico's old town, with a peaceful setting near the center and unspoiled Tenerife by the sea.
Dining
9.0
The dining experience offers a delicious and extensive breakfast with fresh options, a perfect start to the day.
Facilities
9.0
The hotel offers fantastic facilities, including a shady pool and a sunny roof terrace for guests to enjoy.